Privacy Policy

This Privacy Policy explains how TheraHeal Private Limited ("TheraHeal," "we," "us") collects, uses, and protects information when you interact with us through this website, phone, or in person at our partner facilities.

Information we collect: When you contact us — through our website, by phone, or by booking a session — we may collect your name, phone number, email address, and details relevant to scheduling your physiotherapy consultation. If you visit us for treatment, your medical and treatment information is handled as part of your clinical record and is kept confidential in accordance with standard healthcare practice.

How we use it: We use this information to respond to your enquiry, schedule and manage your appointments, coordinate care with our partner hospitals (Vinayak Hospital, Jeewan Hospital), and communicate with you about your treatment.

Sharing: We do not sell your personal information. We share information only where necessary to provide your care (e.g., with the hospital you're being treated at) or where required by law.

Your rights: You may request access to, correction of, or deletion of your personal information by contacting us at vidhi.jain@therahealphysio.com.

Data security: We take reasonable measures to protect your information from unauthorized access.

This policy is governed by applicable Indian data protection law, including the Digital Personal Data Protection Act, 2023.

Last updated: 01 August, 2026